Refund Policy

Last updated: February 2026

1. General Policy

All event registrations and transactions on BoardGameCulture are generally non-refundable except in cases of technical failures or event cancellations.

2. Event Cancellations

If an event is cancelled by the organizer, attendees will receive a full refund within 7-10 business days.

3. Technical Failures

If you were charged multiple times due to a technical error, please contact us with proof, and we'll issue a refund for the duplicate charges.

4. Refund Process

To request a refund, email us at: support@boardgameculture.com with your order details.